Outdoor Living Today Warranty 2025

At Outdoor Living Today, we craft premium

Western Red Cedar kits that seamlessly blend

functionality, durability, and style.

Our manufacturing strictly follows sustainable and

ethical business practices, utilizing high-quality,

authentic cedar from the Pacific Northwest to

ensure excellence in every aspect of our products.

Our commitment to quality and safety doesn’t end

at delivery. We stand behind every structure with

an industry-leading 3-Year Limited Warranty —

a reflection of the care, craftsmanship, and

integrity that goes into every Outdoor Living Today

product. It is our way of ensuring peace of mind

long after your project is built. We Don’t Just Build

Outdoor Structures. We Build Trust. And safety is

the foundation of that promise.

Authentic Western Red Cedar.

Handcrafted in Canada.

Ethically Sourced.

Built to Last — Quality You Can Trust:

Made in Canada using Western Red

Cedar that naturally resists rot, decay,

and insects.

Eco-Friendly Choice — constructed from

PEFC & WRCA Certified cedar for

responsible forestry.

Quick & Easy Assembly — panelized

walls, pre-cut floor system, and included

hardware make setup simple.

Warranty & Availability — comes with a

3-year limited warranty for added peace

of mind.

Standard: Outdoor Living Today 1-Year Warranty

All structures purchased from Outdoor Living Today are covered for a period of one year for

defects in manufacturing and workmanship from the date of delivery. In the event of a missing

or broken piece, simply call the Outdoor Living Today Customer Support Line @ 1-888-658-1658

within 30 days of the delivery of your purchase.

Outdoor Living Today Limited 3-Year Warranty

(Effective on Purchases April 2024 – Onward)

Our Limited 3-year warranty is a testament to our commitment to quality and durability. This

limited warranty protects against rot and decay only on the Cedar substrate contained in our

Shed, Playhouse, Gazebo, and Pergola products. *Raised Garden Beds qualify only if the

interior of the beds is fully lined with a waterproof membrane before filling the garden with soil.

We understand the importance of preserving the structural integrity and aesthetic appeal of

your property. With this limited warranty, you can enjoy peace of mind, knowing that the Cedar

is protected from exposure to the elements.

Embrace a worry-free experience as we stand behind our products, ensuring they withstand

the test of time.

Warranty

YOUR OLT PRODUCT MUST BE ASSEMBLED WITHIN 90 DAYS

OF DELIVERY

This is to prevent any warping, shrinkage, or damage that

may result from materials sitting for too long. To validate your

warranty, we ask you to verify that your OLM Product structure

is completed within this timeline by providing

photo documentation of your finished build. You may

submit your photos using the link

(https://www.outdoorlivingtoday.com/warranty-photo-submission/)

PROPER BASE

Your unit must be placed on a correct and stable base to avoid

unnecessary wear and damage. The responsibility for setting

up a suitable base lies with the purchaser.

PROPER MAINTENANCE

Regular maintenance is essential. This includes re-painting or

re-staining and keeping the perimeter and underside of the

building free from vegetation and debris. Regular

re-attaching of loose hardware, nails that have popped out,

and re-tightening screws which have come loose.

NO RELOCATION OR ALTERATION

Moving the building from its original location or significantly

altering the structure will void the warranty.

EXCLUSIONS

Damage due to acts of nature, including tornadoes, hail

storms, fires, and more, are not covered by this warranty.

ORIGINAL PURCHASER

This warranty applies exclusively to the original purchaser of

the product.

TIMELY REPORTING

Any failure or defect must be reported to Outdoor Living

Today within 7 days after discovery our easy claims system on

our website.

(https://www.outdoorlivingtoday.com/olt-customer-claims/)

NO LIABILITY FOR PERSONAL PROPERTY

Outdoor Living Today is not liable for any loss or damage to

personal property or contents placed in the building, including

damage caused by any defect in the building. Any products

installed such as floor coverings or wall and ceiling coverings

are not included.

NO INDIRECT OR CONSEQUENTIAL DAMAGES

We will not be responsible for any indirect, incidental, or

consequential damages, nor for failures caused by events,

acts, or omissions beyond our control, such as misuse or im-

proper maintenance.

See our helpful Site Prep page, as well as your included assembly manual for the correct

foundation for your product: https://www.outdoorlivingtoday.com/site-prep-before-your-

product-arrives/

Please contact our customer support (1-888-658-1658) for any additional guidance on best

practices for maintaining your items for optimal performance and longevity.

Conditions & Limitations

We require that the following conditions are met to ensure your warranty remains valid: